Disclaimer
​The information contained in this website is for information purposes only. Whilst we make every effort to ensure that the information on this website is correct, we can make no warranty for its accuracy, freedom from error or reliability.
We shall have no liability for any loss or damage resulting from the use of this website, the inability to use this website, any information contained within it or any defect in it. The information contained in this website is not intended nor implied to be a substitute for professional medical advice nor is it intended to be for medical diagnosis or treatment.
This website may also provide weblinks to other websites operated by third parties. In using one of these weblinks it is considered that you are leaving the www.cornwallmedicals.co.uk website, therefore we do not offer any guarantees, endorsements or accept any responsibility for any such websites.
Privacy
Consent
By continuing to use this website it is implied that you accept our Terms and Conditions and Privacy Policy.
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Privacy Policy
Our website uses email forms for visitors to request information on services. Contact information (i.e. email and postal address) from the email form is collected and used to send information to our visitors as specifically requested by them. Personal details will not be passed to any third parties.
We place great importance on the security of all personal information. We have security measures in place to protect against the loss, misuse and alteration of personal data under our control.
I am a GP with 20 years of experience. I have an interest in Lifestyle Medicine and have completed a diploma in Lifestyle Medicine.This privacy policy will explain how my organisation, Cornwall Medicals based at 2, Walsingham Place Truro TR1 2RP uses the personal data we collect from you when you use our website.
Topics
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What data do we collect?
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How do we collect your data?
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How will we use your data?
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How do we store your data?
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Marketing
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What are your data protection rights?
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What are cookies?
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How do we use cookies?
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What types of cookies do we use?
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How to manage your cookies
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Privacy policies of other websites
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Changes to our privacy policy
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How to contact us
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How to contact the appropriate authorities
What data do we collect?
Cornwall Medicals website may collect personal identification information (Name, email address, phone number, etc.) that users enter when they use the website or email us to request further information or to request services. We use a UK based practice management system (ClinicYou) to record and securely store your medical and personal data. We do not pass on your personal data on to other third parties.
ClinicYou confirms that it complies with GDPR guidelines and uses encryption to ensure that your data is secure.
You may opt to register with ClinicYou to message me or access your own medical records securely on line and view any invoices but you are not obliged to do so. ClinicYou privacy policy and security policies can found here https://clinicyou.co.uk/security.
We ask that users that do not provide information about their medical conditions by personal email as this will not be encrypted and therefore less secure.
How do we collect your data?
We collect data and process data when you:
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Register online or place an order for any of our products or services.
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Contact us by email.
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Discuss medical issues and lifestyle with me by telephone or at a face to face meeting.
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Completing a paper form regarding your medical issues and lifestyle.
How will we use your data?
We collect your contact details so that we can:
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Process your order and manage your account.
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Email you with special offers on other products and services we think you might like.
We collect your medical and lifestyle data for the purposes of your lifestyle medicine assessment and advice.
How do we store your data?
We securely store your data.
We will keep your contact details (Name, email address, phone number, etc) for as long as required for the purposes that this data was collected.
We will keep your medical (clinical) data for 10 years or as the law requires.
Once this time period has expired, we will delete your data.
We securely store your data in paper and electronic form.
Paper records are stored securely at the above address and electronic data is held in encrypted format on the ClinicYou practice management system.
Marketing
We would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes.
What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request that we provide copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@cornwallmedicals.co.uk
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit www.allaboutcookies.org.
What types of cookies do we use?
We do not currently use any cookies on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
Cornwall Medicals website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
We keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19.8.19
How to contact us
If you have any questions about Cornwall Medicals privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at info@cornwallmedicals.co.uk
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office (www.ico.org.uk).